Continue using an alternative device.

The device you are using is not supported and we will be unable to capture a picture of your ID.

If you have an up-to-date Apple or Android mobile / tablet with a camera, please try using this device and you should be able to send the information we need.
Alternatively, use a desktop or laptop computer with access to a webcam.
Please ensure your web browser and device is up to date, older devices may not be supported by this service.